The complaint escalation should be handled by either the complainant or their legal representative
Escalation is necessary if the complaint is closed without being addressed
Submitting an escalation is required if the specified period for processing the complaint is exceeded without resolution.
We are happy to communicate with you and strive to serve you.<br/> Please fill out the attached form, and our team will respond to you as quickly as possible
You will receive a notification via your registered mobile number containing the ticket number. Our team will then follow up on this, and you will be informed of the ticket's final result and resolution within three working days
support@edaat.sa
Free Number
800 111 1053
